Frank

  • Total activity 84
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 8 users
  • Votes 0
  • Subscriptions 43

Activity overview

Latest activity by Frank
  • Frank created an article,

    Can I keep my account when I change my phone?

    Yes, changing your phone is fine as long as email stays the same. By logging in to Familo with your usual email on your new phone, all your groups and settings will be loaded. 

  • Frank created an article,

    How do I log out?

    Android: Open the account menu on the top-left corner -> your profile photo -> Log out.  iOS: Open the account menu on the top-left corner -> wheel icon -> Log out. All of your user data will be se...

  • Frank created an article,

    How do I change my profile picture?

    Android: Open the account menu on the top-left corner -> your profile photo -> tap on your profile photo and choose the new one iOS: Open the account menu on the top-left corner -> wheel icon -> ta...

  • Frank created an article,

    Where can I save and edit my email address?

    Android: Open the account menu on the top-left corner -> your profile photo -> enter the new email  -> Save iOS: Open the account menu on the top-left corner -> wheel icon -> enter the new email ...

  • Frank created an article,

    How can I delete my account?

    Android: Open the account menu on the top-left corner -> your profile photo -> Delete your account. All of your user data will be securely deleted from our servers. iOS: Open the account menu on th...

  • Frank created an article,

    Where can I see which location mode members in my group have?

    There is a blue symbol next to each name in the members tab: a tick means "Visible", a house means "Places only" and a crossed out eye means "Invisible".

  • Frank created an article,

    How secure is my personal data?

    Your personal data is safe with us! All of your data is saved on servers in Germany and securely encrypted. We do not use your data for advertising purposes and do not sell it to third parties.  

  • Frank created an article,

    How do I switch the map view to sattelite view?

    Android: To switch from map view to satellite view, tap the globe symbol on the map. iOS: To switch from map view to satellite view, tap the layers icon on the top-right corner of the map screen.

  • Frank created an article,

    How to change my visibility?

    With the three different location modes FAMILO lets you decide how much your group knows. You set the location mode for each group individually. The options are: Visible, Places only, and Invisible...

  • Frank created an article,

    There are big deviations in my or my member's shown location. How can I improve my or their location?

    To make FAMILO work, please always ensure that: - on Android devices Familo is excluded from battery optimization in your device settings. Detail instructions for each device type can be found here...